COMMUNICATE, COLLABORATE, AND CONNECT WITH UTS ONLINE

From your location, send us updated information or case notes about your current collection accounts or refer us new accounts without having to call or send separate emails. Your updates will instantly be communicated to the responsible Client Service Manager via email who will then take action without any need for further involvement on your part. This will enable UTS and our clients to timely exchange reliable and accurate information which is vital to the successful collection of assessments. Our portal makes you more efficient and saves you time! Moreover, your ability to see the same screens we do allows for better collaborative effort.

UNLIMITED, AUTOMATED AND ADVANCED STATUS REPORTS

Continuously updated status reports are available anytime you want them. Even better, our portal can send status reports directly to your inbox on the dates you choose, eliminating the need to calendar dates or go online. Of course, you can always login and generate more robust reports depending on what you want to see.

PROACTIVE TRACKING, CALENDARING AND NOTIFICATIONS

Our portal automatically tracks all collection cases and the relevant time periods at each step to avoid unnecessary delays. It also calendars all important dates and events and monitors payment plans. It shows the last action taken on each account and prompts the next collection action as soon as legally possible. If your authorization is needed at any time our portal will send you an email requesting such authorization so that you can keep the account on the fast track to collection with one click of a button.

24/7 REAL-TIME ONLINE ACCESS TO ALL DELINQUENT ACCOUNTS

Login to our portal from your home, office or even from a Board meeting to see the current status of your delinquent accounts and related documents. By having the ability to view all documents online (letters, liens, etc.) you will remain environmentally friendly and eliminate the need for paper collection files. All information, including collection fees and costs, is provided to you in real-time.

CUSTOMIZED WORKFLOWS AND INTEGRATED MAIL SYSTEM

Not all Associations are the same and neither are their desired collection processes. Our portal allows us to customize a collection workflow that best works for you and your Association. Our portal also allows for real-time tracking of certified mail.